Our returns and exchanges policy allows you 7 days to send back items. Please note
you will be responsible for the shipping fee when returning the item. We recommend
using a traceable service, as we will not take responsibility of returned items getting
In order for us to accept your return, it must meet the below requirements -
-The Item is unworn and in it’s original condition and packaging (if your item includes
hygiene stickers, they must still be in place)
-The item has no stains or marks on it ( this includes spray tans and make up etc)
-The item has no missing parts and has not been tampered with in any way.
Each return will be inspected thoughroughly, and if your item is in compliance with
the above requirements we will be happy to offer you either -
AN EXCHANGE – For another size/ colour or style of the same value
STORE CREDIT – This credit will be valid for 30 days.
For each return please send it to our office address as following -
Silhouette Fashion co
UNIT 5 / 13 ANDREW STREET